WD硬碟送新加坡，RMA碼錯了要怎麼更新

[aro1025]

之前一顆250g的發現壞軌，所以就自行爬文送修，不過新加坡回給我這封信:


Dear Mr Shie,



We had received the hard drive, but the serial number you had keyed in the RMA is wrong.

The actual serial number is WCANK7049173.

Kindly re-create a new RMA number from this link and revert back to new RMA number to us. http://websupport.wdc.com/warranty/rmainfo.asp?custtype=end&lang=en



Regards

Western Digital Support

那我該怎麼做呢(我已經申請了一個新的RMA碼了)，麻煩請個位前輩幫忙一下，謝謝。

 

[flankermig]

直接把您的新RMA號碼用原來的E-MAIL回覆即可,這是因為RMA部門要做帳用

如 : My new RMA NO is :XXXXXXXXXX