[教學] 新版seagate 硬碟 送修流程

[henry543]

你要用 他寄給你的那顆序號查歐~
不是用舊的查

輸入舊的話
就會發生你說的情形^^"

too9s大，在下是用新的那顆查的，
所以才想說要不要連同當初寄回給我的文件連同rma再寄回去

 

[hyde211]

感謝分享
我的硬碟是seagate
說不定哪天派的上用場

 

[pop690929]

請問這是他們收到的訊息嗎我看不太懂@@

Receipt Acknowledgement Summary:
--------------------------------


RMA Number: 3100701216
Issue Date: 23-JAN-2007
Order Reference Number: 0989069568

Customer Name: shih cyuan lyu
Customer Number: RM00757468
Customer Bill-To: RM00757468
Customer Ship-To: RM00757469

Please see attached Receipt Acknowledgement for full detail.


HTML格式檔案 [ 掃描後並儲存於電腦 ]


--------------------------------------------------------------------------------

RECEIPT ACKNOWLEDGEMENT Date: 25-JAN-2007


SEAGATE TECHNOLOGY INTERNATIONAL
C/O UPS SCS (SINGAPORE) PTE LTD
UPS HOUSE #03-00, 22 CHANGI S AVE 2
SINGAPORE,
Singapore 486064
Phone: 65-6546 9149
Fax: 65-6546 2464
RMA Number: 3100701216
Issue Date: 23-JAN-2007

Order Reference Number: 0989069568


--------------------------------------------------------------------------------


Bill: RM00757468 Ship: RM00757469
shih cyuan lyu
shih cyuan lyu
No.414, Nanyang Rd., Fongyuan City, Taichung County 420, Taiwan (R.O.C.)


Taiwan (R.O.C.),
Taiwan 42087
shih cyuan lyu
shih cyuan lyu
No.414, Nanyang Rd., Fongyuan City, Taichung County 420, Taiwan (R.O.C.)


Taiwan (R.O.C.),
Taiwan 42087


Emailed to: pop690929@yahoo.com.tw
Currency Displayed is USD


--------------------------------------------------------------------------------

Line/
Seq Seagate PN/
Customer PN PN Description/
Cust Line Ref # Issue Date/
Receipt Date Req Qty/
Rcv Qty # Exp Not Rcv Qty/
OOW Charges

--------------------------------------------------------------------------------



1 9W2083-311 ST3120026A 23-JAN-2007 1 0
1 25-JAN-2007 1 0.00 0
Serial No Received: 5JT4GG69






--------------------------------------------------------------------------------


Total Requested Quantity : 1
Total Clean Received Quantity : 1
Total Expected Not Received Qty : 0
Total Discrepant Quantity : 0
Total Return Unrepaired Quantity : 0
Total OOW Charges : 0.00


--------------------------------------------------------------------------------


Dear Sir or Madam,

Your RMA (Return Material Authorization) Number is 3100701216.
Your Order Reference Number is 0989069568.

This document details the RMA as received. If there are any differences from the Order Acknowledgement, please amend your records accordingly.

Best regards,
Seagate Technology


YOU CAN TRACK THE STATUS OF THIS RMA ONLINE AT:
https://my.seagate.com/partners/user

******** ALWAYS REFERENCE RMA NUMBER ********
when inquiring about or sending in your order.

 

[ponpa]

實用教學，手邊一顆7200.9 200G出現壞軌了，就換我送修原廠看看，看會不會也變成7200.10 250G的回來!!

今天收到了，可是被降級了說!!
9代泰國製200G的回來卻變成8代新加坡製200G!!有點小不滿說.....!!

 

[ponpa]

請問這是他們收到的訊息嗎我看不太懂@@

Receipt Acknowledgement Summary:
--------------------------------


RMA Number: 3100701216
Issue Date: 23-JAN-2007
Order Reference Number: 0989069568

Customer Name: ...

耐心等候，不到一星期工作天就會寄回來了啦!!原廠很有效率，不像台灣袋底商要等那麼久!!

 

[clock888]

真是一篇極具意義的教學
以後硬碟送回原廠修理就容易多了

 

[too9s]

too9s大，在下是用新的那顆查的，
所以才想說要不要連同當初寄回給我的文件連同rma再寄回去

這...我也不清楚了@@
沒遇過這種問題 可能沒辦法替你解答了;em44;

 

[pop690929]

耐心等候，不到一星期工作天就會寄回來了啦!!原廠很有效率，不像台灣袋底商要等那麼久!!

謝謝p大給小弟解答感激不盡!!

 

[ddwu]

too9s大，在下是用新的那顆查的，
所以才想說要不要連同當初寄回給我的文件連同rma再寄回去

偶的也是一樣....
查無此號說....;ranger;

 

[zimax]

請問大大，如何看他寄回來的硬碟是新品還是良品阿!看不懂他寄回的資料文件阿!!感謝大大