E-MAIL上面的內容：
Your email has been assigned:
TicketGUID:{3053C71F-18CF-40E5-A2FC-493647F38304}
Please include the above identifier in all future correspondence
relating to this ticket. Note: The TicketGUID identifier must appear
in the message body, not in the subject line.
--------------------------------------------------------------------------------
Dear Lin CHENG CHIA,
Thank you for contacting ATI Customer Care. Here is the RMA number you have requested:
RMA Number : XXXXXXXXXX
Part Number : 102A0560100067928
Serial Number : 180248011814
Note: All packages shipped without an RMA number on the outside of the box will be refused.
Please carefully read the shipping instructions below. Should you require any further information or assistance, do not hesitate to contact us.
Regards,
Kally Prassad
Customer Care
ATI Technologies, Inc.
http://www.ati.com
==================================================
Instructions:
In order to facilitate quick and orderly turn-around, please follow these suggestions when shipping the product. ATI will ship the repaired or exchanged product at no cost to you, however, you are responsible for the shipping costs incurred when returning the defective product to ATI.
1. Return only the item requiring repair. Do not return the outer box, diskettes, or manual. Your packing material will not be returned to you.
2. Please include a cover letter indicating your name, your RMA number, your return shipping address, and a brief description of the problem.
3. Package the product securely in a small cardboard box. Mark the RMA number clearly on the outside of the package. We are unable to accept packages which do not clearly show this number on the outside of the box.
4. We recommend that you use a COURIER service of your choice to ship your product. The package should be insured for an appropriate value and traceable. Do not use regular Mail delivery service, although some Postal Services do offer courier type deliveries with insurance and tracking features which would be acceptable. ATI cannot be held responsible for packages which are lost or misdirected en route to our service facilities. Please ask your shipper to record the RMA # on all paperwork. Different courier services offer different delivery features and shipping costs. Some examples of the features offered are overnight delivery and customs brokerage services for international deliveries. Please select a courier service with the features and shipping costs that are acceptable to you.
5. When possible, products are repaired and shipped back within 10 business days from receipt at our Service Centre in Canada. However, special circumstances may increase the turn around time.
USA CUSTOMERS ONLY
Please ship your product to:
ATI Technologies Inc.
171 Cooper Ave.
Unit #110
Tonawanda, NY
14150
USA
CANADIAN AND INTERNATIONAL CUSTOMERS
Please ship your product to:
ATI TECHNOLOGIES INC.
RMA Service Centre
33 Commerce Valley Drive East
Thornhill, ON, L3T-7N6
PLEASE NOTE:
* Only USA Customers may use the USA RMA Receiving Center. All other countries must ship directly to CANADA.
* USA Customers may ship directly to CANADA, but must complete all Customs documentation required for shipping goods across the border.
接下來的寄件的動作，有誰能教我(或是提供連結)在此請教有送修經驗的大大了！感激不盡唷~
Your email has been assigned:
TicketGUID:{3053C71F-18CF-40E5-A2FC-493647F38304}
Please include the above identifier in all future correspondence
relating to this ticket. Note: The TicketGUID identifier must appear
in the message body, not in the subject line.
--------------------------------------------------------------------------------
Dear Lin CHENG CHIA,
Thank you for contacting ATI Customer Care. Here is the RMA number you have requested:
RMA Number : XXXXXXXXXX
Part Number : 102A0560100067928
Serial Number : 180248011814
Note: All packages shipped without an RMA number on the outside of the box will be refused.
Please carefully read the shipping instructions below. Should you require any further information or assistance, do not hesitate to contact us.
Regards,
Kally Prassad
Customer Care
ATI Technologies, Inc.
http://www.ati.com
==================================================
Instructions:
In order to facilitate quick and orderly turn-around, please follow these suggestions when shipping the product. ATI will ship the repaired or exchanged product at no cost to you, however, you are responsible for the shipping costs incurred when returning the defective product to ATI.
1. Return only the item requiring repair. Do not return the outer box, diskettes, or manual. Your packing material will not be returned to you.
2. Please include a cover letter indicating your name, your RMA number, your return shipping address, and a brief description of the problem.
3. Package the product securely in a small cardboard box. Mark the RMA number clearly on the outside of the package. We are unable to accept packages which do not clearly show this number on the outside of the box.
4. We recommend that you use a COURIER service of your choice to ship your product. The package should be insured for an appropriate value and traceable. Do not use regular Mail delivery service, although some Postal Services do offer courier type deliveries with insurance and tracking features which would be acceptable. ATI cannot be held responsible for packages which are lost or misdirected en route to our service facilities. Please ask your shipper to record the RMA # on all paperwork. Different courier services offer different delivery features and shipping costs. Some examples of the features offered are overnight delivery and customs brokerage services for international deliveries. Please select a courier service with the features and shipping costs that are acceptable to you.
5. When possible, products are repaired and shipped back within 10 business days from receipt at our Service Centre in Canada. However, special circumstances may increase the turn around time.
USA CUSTOMERS ONLY
Please ship your product to:
ATI Technologies Inc.
171 Cooper Ave.
Unit #110
Tonawanda, NY
14150
USA
CANADIAN AND INTERNATIONAL CUSTOMERS
Please ship your product to:
ATI TECHNOLOGIES INC.
RMA Service Centre
33 Commerce Valley Drive East
Thornhill, ON, L3T-7N6
PLEASE NOTE:
* Only USA Customers may use the USA RMA Receiving Center. All other countries must ship directly to CANADA.
* USA Customers may ship directly to CANADA, but must complete all Customs documentation required for shipping goods across the border.
接下來的寄件的動作，有誰能教我(或是提供連結)在此請教有送修經驗的大大了！感激不盡唷~
