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微軟近日承認,目前所有已經出貨的1160萬台X360都存在設計上的缺陷,因此也都存在著質量隱患。微軟官方前不久宣佈了X360保修期延長至三年的決定,但並不打算出臺更換或召回主機的計劃。不過微軟官方透露,用於X360維修的相關支出可能高達11億美元。
微軟遊戲業務總裁羅比•巴赫日前在一次有財經界專家及分析人士出席的電話會議上透露,最近一個階段X360的返修率開始大幅度提高。“在過去的幾個月裏,我們注意到(X360的)翻修、維修、電話咨詢的比率明顯增加,消費者對這一問題的關注程度也在日益上升。”羅比•巴赫在會議上說。根據他的預測,用於X360保修期延長以及相關服務上的支出可能高達10億到11億5千萬美元,
儘管微軟官方承認X360出現大規模質量問題與產品設計缺陷有關,但依然拒絕透露質量問題的確切比率。微軟官方保證,已經開始採取必要措施來修正這一設計上的問題,同時將對還未售出的X360進行改裝和升級。
微軟官方還表示,三年保修期服務並不對應所有X360用戶,只有那些主機出現嚴重質量問題(如“三紅燈”)的用戶才有資格享受免費保修的權利。
來源:levelup
另外
【情報】出現質量缺陷 澳洲EB宣佈召回並停售全部豪華版Xbox360
EB Games澳洲店正在召回他們店內的Xbox 360主機,不僅包括貨架上正在展示的,還包括倉庫裡的每一台豪華版Xbox 360。
店內消息人士稱,兩周前商舖經理接到總部指示,要求測試每一台豪華版Xbox 360是否有質量問題;但一周前又接到新的指示,要求把物流系統中所有該型主機全部返廠,並撤下全澳洲所有分店與之相關的促銷廣告和展示紙盒。
此次召回相信與硬盤缺陷有關,因為基礎版Xbox 360並未捲入這場召回風波。
EB Games當地的在線商店將所有的豪華版Xbox 360列為「售空」。據稱新的、確認沒有質量問題的主機將於週一抵達位於昆士蘭的EB總部,週三可配貨至全澳所有分店。
EB Games Australia Issues Total 360 Recall
EB Games Australia have issued a recall on their Xbox 360s. Not just their own personal display or demo units. Every single Premium Xbox 360 they had in-stock.
Sources within the company have confirmed that two weeks ago (approx June 29) store managers were first asked by Head Office to test every unit in-stock for errors, but were then ordered last week to return their entire inventories of the console, as well as remove all 360 promotional material and dummy boxes from their stores.
The recall is believed to be due to a faulty batch of HDDs, as it did not include Core units.
EB Games' local online store currently lists all Premium 360 bundles at all stores as "sold out". New, quality-assured shipments of consoles should have reached the company's Queensland HQ by Monday, and will have turned up in most stores across Australia by Wednesday.
Like my mum always says, better safe than sorry!
http://kotaku.com/gaming/two-weeks/eb-games-australia-issues-total-360-recall-278562.php
http://forums.xbox-scene.com/index.php?showtopic=610089&st=0
=================
最近360三紅新聞&瑕疵問題事件真多呀...;x;
微軟遊戲業務總裁羅比•巴赫日前在一次有財經界專家及分析人士出席的電話會議上透露,最近一個階段X360的返修率開始大幅度提高。“在過去的幾個月裏,我們注意到(X360的)翻修、維修、電話咨詢的比率明顯增加,消費者對這一問題的關注程度也在日益上升。”羅比•巴赫在會議上說。根據他的預測,用於X360保修期延長以及相關服務上的支出可能高達10億到11億5千萬美元,
儘管微軟官方承認X360出現大規模質量問題與產品設計缺陷有關,但依然拒絕透露質量問題的確切比率。微軟官方保證,已經開始採取必要措施來修正這一設計上的問題,同時將對還未售出的X360進行改裝和升級。
微軟官方還表示,三年保修期服務並不對應所有X360用戶,只有那些主機出現嚴重質量問題(如“三紅燈”)的用戶才有資格享受免費保修的權利。
來源:levelup
另外
【情報】出現質量缺陷 澳洲EB宣佈召回並停售全部豪華版Xbox360
EB Games澳洲店正在召回他們店內的Xbox 360主機,不僅包括貨架上正在展示的,還包括倉庫裡的每一台豪華版Xbox 360。
店內消息人士稱,兩周前商舖經理接到總部指示,要求測試每一台豪華版Xbox 360是否有質量問題;但一周前又接到新的指示,要求把物流系統中所有該型主機全部返廠,並撤下全澳洲所有分店與之相關的促銷廣告和展示紙盒。
此次召回相信與硬盤缺陷有關,因為基礎版Xbox 360並未捲入這場召回風波。
EB Games當地的在線商店將所有的豪華版Xbox 360列為「售空」。據稱新的、確認沒有質量問題的主機將於週一抵達位於昆士蘭的EB總部,週三可配貨至全澳所有分店。
EB Games Australia Issues Total 360 Recall
EB Games Australia have issued a recall on their Xbox 360s. Not just their own personal display or demo units. Every single Premium Xbox 360 they had in-stock.
Sources within the company have confirmed that two weeks ago (approx June 29) store managers were first asked by Head Office to test every unit in-stock for errors, but were then ordered last week to return their entire inventories of the console, as well as remove all 360 promotional material and dummy boxes from their stores.
The recall is believed to be due to a faulty batch of HDDs, as it did not include Core units.
EB Games' local online store currently lists all Premium 360 bundles at all stores as "sold out". New, quality-assured shipments of consoles should have reached the company's Queensland HQ by Monday, and will have turned up in most stores across Australia by Wednesday.
Like my mum always says, better safe than sorry!
http://kotaku.com/gaming/two-weeks/eb-games-australia-issues-total-360-recall-278562.php
http://forums.xbox-scene.com/index.php?showtopic=610089&st=0
=================
最近360三紅新聞&瑕疵問題事件真多呀...;x;